Privacy Policy

Home Car Tracker ("the App") is developed and operated by q9labs. We are committed to protecting your privacy and ensuring a safe experience for all our users. This policy explains what data we collect, how we use it, and your rights regarding your information.

1. Data We Collect & Process

To provide our services, we process the following types of information:

• Account Information: Name, email address, and password. These are handled securely by our authentication provider.
• Household Data: Home memberships, roles, and invitations sent to other family members.
• Vehicle Information: Details about the vehicles added to your household fleet.
• Trip Data: Records of when a car is checked out and returned, including the reason or destination provided.
• Location Data: We access your location only while a trip is actively being tracked to provide trip history and coordination features. We do not use trip location when no trip is active.
• Voice Notes: If you use voice-to-text features for trip reasons, audio files and their transcriptions are processed.
• Notifications: Push notification tokens are stored to send you updates about car availability and trip status.
• Diagnostics: Device and app performance data to help us fix bugs and improve the App.
• AI Suggestions: If enabled, trip context may be processed to suggest destinations, return times, or household summaries.

2. Third-Party Processors

We use the following services to help operate the App:

• Convex: Our backend database and serverless logic provider.
• Better Auth: Our secure authentication system.
• Firebase/Google Services: Used for Android push notifications and mapping features.
• Expo Services: Used for app updates and development tools.
• Cloudflare: Hosts our public website and static assets.
• OpenRouter/AI Providers: If enabled, used solely for generating trip summaries or suggestions.

3. Data Usage & Sharing

We do not sell your personal data. We do not show ads in the App. Your data is used exclusively to:

• Operate and maintain the App's core features.
• Facilitate coordination within your household.
• Improve app performance and security.

4. Retention & Deletion

You can request to delete your account at any time through the App settings or our website. Account deletion results in:

• Removal of login and profile access.
• Deletion of push tokens and device associations.
• Deletion of voice note files associated with trips you started.
• Clearing of personal reason, destination, and location fields associated with your account where possible.

Note: Shared household trip records may retain non-identifying car, time, and status records to maintain the continuity of the household's history. Legal, abuse-prevention, and security backups may persist briefly before expiring.

5. Permissions

The App may request the following permissions:

• Location: Required for trip tracking.
• Microphone: Required if you choose to record voice notes for trip reasons.
• Notifications: Required to stay updated on fleet status.

6. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at q9labs.ai@gmail.com.