Support
Need help with Home Car Tracker? Check our troubleshooting guide below or contact our team.
Common Troubleshooting
Cars not syncing?
Ensure you have a stable internet connection. If the status doesn't update, try pulling down on the list to refresh manually. If the issue persists, check if another family member has recently changed their household settings.
Not receiving notifications?
Verify that you have granted notification permissions to Home Car Tracker in your device settings. Also, ensure that "Do Not Disturb" or "Focus" modes are not blocking alerts.
Can't find my household?
Households are private. Ensure you have been invited by the household owner via your registered email address. If you are the owner, check your Settings > Vehicles to ensure your fleet is set up correctly.
Contact Us
If you're still having trouble, we're here to help. Send an email to our support team and we'll get back to you as soon as possible.